There are a lot of disruptive forces affecting retail and MSOs in the current economy and amazing changes in the technology space are really affecting long term vision of this all too critical economy. Staying ahead of technology is crucial, and understanding everything from crowd sourcing to big data and mobility is vital to maintaining competitive advantages.
For MSOs, the strategic advantages are now more than ever tied to the field forces that they understand everything out, from local laws and policies, to union regulations, to corporate HR policies. Having interactivity between your field force management systems and your data collection and reporting systems is going to become a critical part of the competitive advantage moving forward.
MSOs deliver truly value by providing a subject matter expertise and amazing personal experience above and beyond what they may get in-house. That’s exactly what Xtream does. We are not in the MSO business. We are in the technology business and have a subject matter expertise in the business of Retail Merchandising. Your technology folks are always focused on the critical systems, and that is what they should be doing. Providing the individual, customized support your clients need is very difficult for your in house teams to support, and managing the turnover of engineers is very hard. Let’s face it. Good engineers are hard to find.
As engineering talent becomes more and more scarce, and technology becomes the far clearer differentiator, it’s important to have a partner who truly understands your industry and your needs, while providing the same personal touch that makes you so great. That’s where we come in. That’s Xtream.